Track Repair
Enter your reference number from your booking confirmation to check your repair status.
Every device we take in gets a repair ticket number at drop-off, on-site, or pickup. Use it to check your repair status any time.
How to check your status
Call or WhatsApp us with your ticket number and we’ll confirm exactly where your device is in the process — diagnostic, repair in progress, quality check, or ready for collection.
Typical turnaround
- Screen and battery repairs: usually same-day
- Water damage and data recovery: 24–72 hours depending on severity
- Diagnostics: around 30 minutes
If your repair is taking longer than expected, we’ll always call you before extending the timeline.